Last Updated: June 15, 2026

At Pro Waterproofing Singapore PTE. LTD, accessible from https://prowaterproofsg.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by our website and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us via email at info@prowaterproofsg.com or call us at +65 8305 4727.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Pro Waterproofing Singapore PTE. LTD. This policy is not applicable to any information collected offline or via channels other than this website.

1. Compliance with Singapore PDPA

   We respect your privacy and are committed to complying with the Personal Data Protection Act 2012 (PDPA) of Singapore. By using our website, you consent to the collection, use, and disclosure of your personal data by Pro Waterproofing Singapore PTE. LTD in accordance with this policy.

2. Information We Collect

   The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

• Contact Data: If you contact us directly or request a free quote, we may receive additional information about you such as your name, email address, phone number, Singapore property address, and the contents of the message and/or attachments you may send us.

• Service Requirements: Information regarding your waterproofing needs, such as roof leakage, toilet/bathroom seepage details, or balcony dimensions, to provide accurate estimates.

3. How We Use Your Information

   We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website.

• Improve, personalize, and expand our website and user experience.

• Understand and analyze how you use our website.

• Develop new products, services, features, and functionality.

• Communicate with you, either directly or through one of our partners, to provide you with project quotes, customer service, updates, and other information relating to our waterproofing services.

• Send you emails, text messages, or call you regarding scheduled inspections or service follow-ups.

• Find and prevent fraudulent activities and ensure structural safety assessments.

4. Log Files and Google Analytics

   Pro Waterproofing Singapore PTE. LTD follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

5. Cookies and Web Beacons

   Like any other website, prowaterproofsg.com uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

6. Third-Party Privacy Policies

   Pro Waterproofing Singapore PTE. LTD’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

   You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

7. Data Retention and Security

   The security of your Personal Data is important to us. We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, collection, use, disclosure, or similar risks. We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, or business requirements.

8. Your Rights Under Singapore PDPA

   Under the Singapore PDPA, you have the right to:

• Access: Request access to the personal data we hold about you.

• Correction: Request the correction of any inaccurate or outdated personal data we hold about you.

• Withdraw Consent: Withdraw your consent for the continued collection, use, and/or disclosure of your personal data at any time by contacting our Data Protection Officer.

9. Children’s Information

   Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Pro Waterproofing Singapore PTE. LTD does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

10. Consent

    By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

Contact Our Data Protection Team

If you wish to access, correct, or withdraw your personal data, or if you have any complaints/queries regarding our data compliance, please reach out to us:

Company Name: Pro Waterproofing Singapore PTE. LTD