Privacy Policy

Last Updated: January 1, 2026  |  Company: PRO WATERPROOFING SINGAPORE PTE. LTD

1. Introduction & PDPA Compliance

At PRO WATERPROOFING SINGAPORE PTE. LTD, we respect your privacy and are committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage our waterproofing services.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when requesting an estimate, booking a site inspection, or subscribing to our updates, including:

• Contact Details: Your full name, email address, phone/WhatsApp number, and property address.
• Service Inquiry Data: Details about your required waterproofing service (e.g., Roof, Bathroom, Terrace, Balcony, Foundation, or Basement Waterproofing) and project descriptions.
• Billing & Transaction Records: Information required to process quotations, official invoices, and payments.

3. How We Use Your Information

Your personal data is collected and used strictly for legitimate business purposes, including to:

• Respond to your inquiries and provide accurate waterproofing estimates and quotations.
• Schedule and conduct on-site inspections, consultations, and waterproofing works.
• Issue official invoices, payment receipts, and service warranty documentation.
• Send important service updates or promotional newsletters (if you have opted in).

4. Data Protection & Security

We implement appropriate administrative, physical, and technical security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Access to client records is restricted solely to authorized personnel who need the information to perform their official duties.

5. Sharing & Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. We may only share necessary details with trusted operational partners (such as our field technicians) strictly for fulfilling your waterproofing project, or when required by Singapore law and regulatory authorities.

6. Cookies & Website Analytics

Our website may use standard cookies and analytics tools to enhance user experience, monitor website performance, and understand visitor preferences. You can choose to disable cookies through your individual browser settings at any time.

7. Your Rights Under the PDPA

You have the right to request access to the personal data we hold about you, request corrections to any inaccurate information, or withdraw your consent for us to use your personal data by contacting our office directly.

8. Contact Us

If you have any questions or requests regarding this Privacy Policy or how your personal data is handled, please reach out to us at: